All shipping is calculated on the size and weight of the item unless specified on the listed item. All items are shipped discreetly. Please check the lead times on the item descriptions.
Custom Large Orders can have freight shipping that will also be calculated by size and weight.
Custom orders are made specifically for you, the customer, per your specifications (size, shape, colors). Thus, once a custom order is in production or has shipped, it cannot be canceled, refunded, refused or returned as we cannot resell customized items.
King and Queen Customs warrants that the Product shall be free from defects in materials and workmanship, excluding normal wear and tear, for the life of the product, assuming the product is used in accordance with all recommendations of King and Queen Customs. In the event a defect is identified, The customer shall promptly notify King and Queen Customs and return the product for repair or replacement. If King and Queen Customs determines that a defect exists, it will repair or replace the product without cost to the customer.